Privacy Policy

At MV Styles Interior Furniture, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We collect information that you provide directly to us when you:

• Place an Order: Name, phone number, email address, delivery address
• Contact Us: Name, email, phone number, message content
• Browse Our Website: IP address, browser type, pages visited, time spent on pages
• Subscribe to Updates: Email address, communication preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and deliveries
• Send promotional materials (only with your consent)
• Improve our products and services
• Respond to your inquiries and provide customer support
• Prevent fraudulent transactions and ensure security
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Delivery Partners: To fulfill your orders and arrange delivery
• Payment Processors: To process your payments securely
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• Secure SSL encryption for data transmission
• Regular security assessments and updates
• Restricted access to personal data
• Secure data storage and backup systems

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and improve our services. This section explains what cookies are, how we use them, and how you can manage them.

What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit our website. They help us recognize your device and remember information about your visit.

Types of Cookies We Use:

Cookie Duration:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain on your device for up to 1 year or until you delete them
• Consent Cookies: Stored for 365 days to remember your cookie preferences

Managing Your Cookie Preferences:

You have full control over cookies. Here's how to manage them:

• Cookie Banner: When you first visit our site, you can accept or reject optional cookies
• Browser Settings: Most browsers allow you to block or delete cookies through settings
  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Options → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Privacy → Cookies
• Mobile Devices: Check your device settings for privacy and cookie controls

⚠️ Important: Disabling essential cookies may prevent you from using certain features of our website, such as shopping cart functionality and secure checkout.

Third-Party Cookies:

We may use third-party services that set their own cookies:

• Payment Processors (Paystack): Secure payment processing
• Analytics (Google Analytics): Website usage statistics
• Social Media: Share buttons and embedded content
• Customer Support: Live chat and help desk services

These third parties have their own privacy policies governing cookie use. We recommend reviewing their policies.

6. Your Rights

Under Nigerian Data Protection Regulation (NDPR), you have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Objection: Object to processing of your data for marketing purposes
• Portability: Request transfer of your data to another service
• Withdrawal: Withdraw consent for data processing at any time

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is typically retained for 7 years for tax and accounting purposes.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• 📞 Phone: +2348139255371
• 📧 Email: captainmvcr@gmail.com
• 💬 WhatsApp: +2348139255371

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